GlobeToTravel.com Privacy Policy

Last Updated: 10 September 2024

GlobeToTravel.com, registered in Amsterdam, Netherlands (referred to as "GlobeToTravel," "we," or "us") recognizes the importance of privacy. This privacy policy explains how we collect, use, and disclose information from visitors to our website (www.globetotravel.com) and the services offered through our website.

1. Information We Collect

We collect personal information directly from you, from third parties, and automatically through your use of our website. The information we collect may include:

  • Contact Information: Your name, address, email address, telephone number, etc.
  • Billing Information: Credit card details, payment information, and billing address.
  • Travel Information: Details of your bookings (accommodations, flights, etc.), passport details, frequent flyer info, and health information (if provided).
  • Device and Web Information: Your device ID, IP address, location data, and web log details (such as page visits).

We are the Data Controller for the information collected through our website.

GDPR Compliance

If you are located in the EU or UK, we process your personal information:

  • For Service Provision: Under the lawful basis of contract.
  • For Marketing: Under the lawful basis of your consent.

You may use our website without providing personal information, but certain features may require registration.

We may also collect Anonymous Data (de-identified information) that does not allow for personal identification. This data is used for analytical purposes and improvement of our services.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To facilitate travel bookings (flights, accommodation, etc.) and to communicate with you regarding your account and inquiries.
  • Marketing: With your consent, to send you information about special offers, promotions, or services we believe may interest you. You may opt-out at any time.
  • Analyzing Usage: To improve the performance of our website and services, including creating anonymized data for lawful purposes.
  • Protection: To protect the rights of GlobeToTravel, our users, or third parties.
3. Marketing

GlobeToTravel may send you marketing communications if you have consented. You may withdraw this consent at any time by clicking the "Unsubscribe" link in our emails or by contacting us at [email protected].

4. How We Store Your Information

We take measures to safeguard your personal information through encryption (SSL), pseudonymization, access control, and data security protocols. Your data will be stored for the duration of your account and for as long as required by applicable law after deactivation. Once the retention period ends, your personal data will be deleted.

5. Security

We employ reasonable security measures to protect your data. However, no security system is foolproof. You are responsible for safeguarding your account credentials (passwords, etc.).

6. How We Disclose Your Information

We may share your personal information with the following entities:

  • Our Group Companies and Employees: To provide you with the necessary services.
  • Service Providers: Vendors and partners who process data on our behalf, including payment processors and travel service providers. For non-EU/UK transfers, we ensure adequate protection through Standard Contractual Clauses (SCCs) or other legal mechanisms.

We may also disclose data:

  • Business Transfers: In case of a merger, acquisition, or asset sale.
  • Legal Protection: To prevent fraud, protect our legal rights, or comply with legal requirements.

Cross-Border Transfers

For transfers outside the European Economic Area (EEA), we ensure your data receives an equivalent level of protection, as required by GDPR.

7. Cookies and Tracking

We use cookies and other tracking mechanisms to improve your experience on our website. These may include:

  • Functional Cookies: Remembering your preferences (language, currency, etc.).
  • Advertising Cookies: To provide targeted advertisements based on your browsing habits.

You can disable cookies through your browser settings, but some features of the website may not function properly without cookies.

For more details, refer to our Cookie Policy.

8. Third-Party Analytics

We use third-party analytics services, such as Google Analytics, to understand how users interact with our website. You can opt out of Google Analytics by visiting the Google Ads Settings page.

9. Interest-Based Advertising

We may work with third-party advertisers to display personalized ads based on your browsing history. You can opt out of such advertising through the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI) websites.

10. User-Generated Content

Any information you post publicly on our website (such as reviews) may be visible to other users. Please be cautious when sharing personal data publicly.

11. Your Choices

You may update or correct your personal information by logging into your account or by contacting us at [email protected]. You may also opt-out of marketing communications by following the opt-out instructions in the emails.

12. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: You may request access to the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request deletion of your personal data when it is no longer necessary for processing.
  • Right to Restrict Processing: Request limitation of data processing under certain conditions.
  • Right to Data Portability: Request transfer of your data to another provider.
  • Right to Object: Object to data processing in certain cases.
  • Right to Withdraw Consent: Withdraw consent at any time for marketing purposes.

You can exercise these rights by contacting us at [email protected]. We will respond within one month. In certain cases, we may extend this period by two additional months.

Please note that data stored on a blockchain cannot be modified or deleted, as we do not control the blockchain itself.

13. Children

Our website is not intended for children under 13, and we do not knowingly collect personal data from children without parental consent. If we discover that we have collected data from a child under 13, we will delete it immediately.

14. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing personal data.

15. Third-Party Payment Processors and Wallets

We use third-party payment processors and wallet providers for transactions. Your interactions with these services are governed by their respective privacy policies.

16. Contact Us

If you have any questions or concerns about this privacy policy or your data, please contact us at [email protected]. You may also contact your local data protection authority to file a complaint.

  • For EU residents, you can find your Data Protection Authority here.
  • For UK residents, you can contact the Information Commissioner’s Office here.
17. Changes to This Privacy Policy

We may update this privacy policy from time to time. If you are registered with us, we will notify you of any changes. The latest version of the policy will always be available on our website.